Join the Team
Retail Sales
Brisbane CBD, Brisbane Airport, Fortitude Valley
We are looking for retail customer service superstars to join Team Brooki. Our retail teams are responsible for maintaining efficient store operations, upholding high standards of customer service, maintaining food safety, managing inventory and fostering a positive and productive work environment for all team members. Our retail team members are supportive and uplifting of one another and responsible for promoting a positive culture to ensure a collaborative team spirit is always present.
Customer Service Coordinator
Brisbane - Full Time
We are looking for customer service superstar to join Team Brooki. Our customer service team is responsible for delivering exceptional support to every customer, ensuring clear communication, resolving enquiries efficiently, and maintaining the warm, positive experience our brand is known for.
Youβll help uphold our high customer care standards, assist with order management, problem-solve with compassion, and communicate with customers across multiple channels. Our customer service team works collaboratively, supports one another, and plays a key role in fostering a positive and uplifting culture to ensure an encouraging and cohesive team environment.
Cookie Crew (Bakers + Kitchen Hands!)
Underwood, Brisbane - Full Time & Casual
We are seeking a seasoned kitchen staff to join our cookie crew! Ideal applicants will have at least 2 years experience in a commercial kitchen working at a fast pace. Our cookie crew are hands on problem solvers, passionate about baking and love a challenge. You will be responsible for following a daily bake schedule, maintaining the highest health + hygiene standards and ensuring product consistency.
Bakery Delivery Driver
Brisbane - Full Time
If you thrive in a fast-paced environment and have strong attention to detail, weβve got the job for you! BROOKI is looking for a versatile Delivery Driver / Kitchenhand to help deliver our baked goods to stores and support the production kitchen with baking and packing cookies. This hybrid role offers a fun mix of duties depending on the needs of the day.
Marketing Director
Brisbane - Full Time
Weβre looking for a visionary, data-driven senior marketing leader to take our rapidly growing bakery brand to the next level. As Marketing Director, youβll oversee brand strategy, creative campaigns, digital growth, and community engagement across all channels β from our iconic Brisbane flagship to our online store and national product launches. Youβll lead a passionate team, collaborate closely with our founder, and shape the voice of one of Australiaβs most loved dessert brands. If youβre equal parts strategist, storyteller, and brand builder, this is your chance to make something truly sweet.
Store Manager
Brisbane - Full Time
Weβre looking for a motivated Store Manager to lead Team Brooki. Youβll oversee smooth store operations, deliver exceptional customer service, manage inventory, and maintain food safety standards. Youβll lead and mentor team members, promote a positive store culture, and create a collaborative, supportive environment where our team and customers thrive.
