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Shipping Policy

When will I receive my order?

 

Transit times Australia:

 

Brisbane - 1-2 business day fulfilment, 1 business day post

Melbourne - 1-2 business day fulfilment, 1 business day post

Sydney - 1-2 business day fulfilment, 1 business day post

Canberra - 1-2 business day fulfilment, 1 business day post

Adelaide - 1-2 business day fulfilment, 1 business day post

Perth - 1-2 business day fulfilment, 1 business day post

Darwin - 1-2 business day fulfilment, 1 business day post

Launceston - 1-2 business day fulfilment, 1 business day post

Hobart - 1-2 business day fulfilment, 1 business day post

Cairns, Mackay, Rockhampton - 1-2 business day fulfilment, 1 business day post

All other cities and regional - 1-3 business day fulfilment, 2 business days post

*Our kitchen post orders Monday-Thursday. We do not ship orders on Fridays, so your order arrives as fresh as possible.

**If you place an order after 8:00am Thursday, it will be shipped the following Monday.

***During peak periods (Christmas, Easter, Valentine’s Day) our fulfilment times are 1-3 business days, plus shipping time.

****Shipping times are provided as an estimate only and may vary according to weather and road conditions. 

 Transit times international:

New Zealand - 2-4 business days, North America and Asia - 2-5 business days.

 

Where do we ship? 

We currently ship to every postal address in Australia via Team Global Express Post.

We ship internationally via DHL Express to New Zealand, The United States (except territories, Hawaii & Alaska), Canada (metro only), Malaysia (Kuala Lumpur), Singapore, Hong Kong and Japan (metro only).

 

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