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Shipping Policy

When will I receive my order? 

 

Transit times Australia:

 

Brisbane, Melbourne, Sydney, Canberra, Perth, Adelaide, Darwin, Launceston, Hobart, Cairns, Mackay, Rockhampton - 1-2 business day fulfilment, 1 business day post

All other cities and regional - 1-3 business day fulfilment, 2 business days post

*Our kitchen post orders Monday-Thursday. We do not ship orders on Fridays, so your order arrives as fresh as possible. If you place an order after 8:00am Thursday, it will be shipped the following Monday.

**During peak periods (Christmas, Easter, Valentine’s Day) our fulfilment times are 1-3 business days, plus shipping time.

***Shipping times are provided as an estimate only and may vary according to weather and road conditions. 

 Transit times international:

New Zealand - 2-4 business days
Asia - 2-5 business days
United States & Canada - 3-5 business days


Where do we ship?

We currently ship to all residential and commercial postal address in Australia. We do not ship to PO Boxes or Parcel Lockers.

We ship internationally via DHL Express to New Zealand, The United States (except territories, Hawaii & Alaska), Canada (metro only), Malaysia (Kuala Lumpur), Singapore, Hong Kong and Japan (metro only).

Sorry if we do not ship to your country yet. While we would love to ship everywhere in the world, we are limited by the courier options available to us given we are shipping a freshly baked product and require fast, reliable shipping to be able to offer it to your destination.

 


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